Last updated 6 October 2026
Privacy notice
Blackthorn Systems Ltd (company no. 17464400), 128 City Road, London EC1V 2NX, is responsible for the personal information you send us through this website.
What we collect
When you use the enquiry form we receive your name, your email address, your phone number if you give it, the general location of the property, the capacity you are enquiring in and anything you write in your message.
How we use it
We use these details only to reply to your enquiry and to discuss our services with you. Our lawful basis is our legitimate interest in responding to people who contact us, and taking steps at your request before entering into a contract. We do not sell your details or use them for marketing lists.
Who handles it
Form submissions are received and stored by Netlify, the company that hosts this website, and passed to us by email. Netlify may process data outside the UK under recognised safeguards.
How long we keep it
If your enquiry does not lead to work, we delete it within 12 months. If it does, it becomes part of our client records.
Cookies
This website does not use tracking or advertising cookies.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it, by emailing info@blackthornsystems.co.uk or writing to us at the address above. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.